Job Description
Schedule:
Friday - Tuesday 12am (midnight)-8am
Wednesday and Thursday off
Under general direction from the shelter supervisor, oversees daily operations of shelter and assists residents in their day-to-day requirements.
Accountabilities
- Receives prospective clients and determines eligibility for service. Admits clients through established procedures. Refers ineligible prospects to other programs as appropriate.
- Supervises and assists clients in their day-to-day requirements. Informs clients of shelter guidelines and completes infraction reports when violations are observed.
- Recommends exceptions to shelter guidelines to appropriate staff members. Communicates exceptions to other staff members.
- Collaborates with other staff members to follow recommended housing plans.
- Manages resident’s daily requirements of shelter. Ensures shelter duties are accomplished and daily inventory of various items available.
- Coordinates and supervise volunteer staff’s interactions with clients. Receive and acknowledge donations to the shelter.
- Receive incoming calls to shelter, respond to inquiries, and determine appropriate action.
- Completes daily logs and other documentation prior to leaving the shelter for shift.
- Maintain safety and security of the facility. Escalate appropriate situation to supervision for review.
- Cleans empty rooms on an as needed basis in order to get rooms ready for new families entering shelter.
- Performs other related duties as assigned.
Requirements
- Education
- High School Diploma or GED, previous experience working in human service and/or current student in the human service field will be considered.
- Certificate, Registration, or License
- Class C driver’s license, motor vehicle, and insurance required.
- Experience
- Experience in a residential facility preferred.
- Proven work history that demonstrates ability to establish rapport with people from various socio-economic backgrounds.
- Exposures
- Controlled inside work environment with noise/vibrations from general office equipment. Minimal exposures to fumes/dust/odors.
Physical Demands
- Work Type: Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects, Frequent walking or standing.
- Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required moving about the office. Sit about 25 percent of the time.
- Stooping/Bending: Frequent
- Reaching: Occasional, overhead as well as horizontal and down.
- Vision: Adequate to perform essential functions.
- Color Vision: No particular color vision requirement.
- Hearing: Frequently perceive nature of sounds by ear.
- Speech: Frequently express ideas by means of spoken words.
- Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.
- Manual Dexterity: Frequently operates equipment requiring moderate ability.
Job Tags
Full time, Work at office, Shift work, Night shift,