Job Description

Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families.

Teller-Member Relationship Representative

We have an exciting upcoming opportunity in our new branch in Greenwich!

Who are you:

You are an outgoing team member looking to make a difference in our members’ lives while working in a collaborative environment. You provide excellent customer service, while processing transactions accurately and efficiently, with a commitment to maintaining security and confidentiality. You will become knowledgeable about HRCCU products and services to enhance our members’ financial well-being.

What will you do:

• You will have the opportunity to assist members by processing transactions and other teller administrative duties.
• Educate members on the use of online accounts, mobile banking, and digital tools.
• Process member transactions not supported by ITM machines.
• Provide one-on-one support to members with account management and financial guidance.
• Promote credit union products and services that align with each member’s needs.
• Resolve member questions and concerns with patience, professionalism, and personal touch.

Our Branch Career Development Plan is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increase.

Employment Details: 1 position full-time in Greenwich and 1 additional position working part-time in Greenwich and part-time in Hudson Falls.

• Schedule: Monday through Friday with a Saturday shift rotation, full time 36-40 hours per week.
• Pay rate:$18.00-$24.00 per hour based on experience.
• Training: New team members will train at our existing branches until the new Greenwich Branch opens later this year.

What you will need:

Experience: At least one year of similar or related experience. Commitment to outstanding member service, accuracy, teamwork, and computer and Microsoft proficiency.

Education: A high school diploma or GED.

Why work with us:

At HRCCU we create a supportive, inclusive, and purpose-driven workplace where employees feel valued, empowered, and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

If you are unable to complete this application online due to a disability, please contact Human Resources at humanresources@hrccu.org

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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