Job Description

Position: Data Management-Quality Specialist (Union).
Position code: 25-30.
Position Location: Administration Building.
Current Work hours: 40 HRS/WK.
Compensation Range: $18.54/HR-$23.35/HR; Annual: $38,570.69-$48,577.64.
Position Dates: ASAP.
Supervisor: Administrative Supervisor-Quality.
Date Position Posted: 7/8/2025.
Internal Deadline: 7/14/2025.
Testing Requirements: Critical Thinking, Excel, Pivot Table.

Requirements: 

• Bachelor's degree in a related field from four-year College or University preferred. 
• Four or more years of experience in a combination of Quality, Data Management, Training, and Audits and Plans of Corrections preferred. 
• Two or more years working in an EMR system preferred. 

All internal and external job applicants are required to use UltiPro to apply for this position. Please see the Sanilac County CMH website at and click on “Employment”.

JOB DESCRIPTION:

• Job Title: Data Management – Quality Specialist.
• Department: Data Management.
• Location: CMH Administration Building.
• Supervisor: Administrative Supervisor Quality.
• Shift: 8:00am-5:00pm Monday - Friday.
• Classification: 6 (six).
• Prepared Date: 11/4/2014
• Reviewed By HR: 12/01/2014, 12/01/2015, 12/01/2016, 12/01/2017, 12/1/2018, 12/2/2019, 3/8/2022, 10/24/2022, 7/1/2024, 6/12/2025.
• Revised By: CIO.
• Supervisor Review : 3/19/2020, 5/13/2022, 11/8/2024, 6/17/2025.
• Revised Date: 11/04/2014, 05/11/2015, 02/17/2016, 05/13/2016, 04/06/2017, 07/19/2018, 04/15/2020, 06/10/2021, 10/24/2022, 12/13/2023.

SUMMARY:

Monitors, coordinates, completes, and assists with tasks for the Data Management Department. Enters and tracks data by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Performs registration duties for all Agency trainings.
• Responsible for booking agency staff trainings including set up, copies, food and ordering items as needed. 
• Enter all agency staff training, maintaining records for auditing purposes and monitor training compliance via reports to ensure that MDHHS, CARF, CCBHC, Medicaid, PIHP, and SUD training requirements are met. Notify supervisors monthly of staff that are not compliant with licensure and training requirements of position.
• Responsible for the Online Training Systems; including entering new courses and employees in addition to training staff on how to use the system.
• Responsible for maintaining the Internal (direct) Staff Training Grid ensuring that training requirements are correct and meets all contract, funder, and regulatory requirements. Notifies supervisor of any changes needed.
• Monitors IPOS acknowledgement sheets to ensure all program direct care service providers, including substitute and temporary staff, are trained and sign the appropriate documentation in a timely manner.
• Responsible for assisting in development, disseminating, and evaluating surveys for trainings.
• Reconcile training registrations for submittal to Finance.
• Assists CIO and supervisor with internal, external audits and reviews for areas of responsibility. Collecting appropriate evidence and coordinating completion of responses. This includes assisting with Plan of Correction (POC) follow up. Compiling all POC responses and working with the appropriate administrator to finalize. Monitoring status reports. Collecting evidence of compliance with POC. 
• Completes Performance Indicators for CMH. Responsible for pulling performance measures, monitoring issues and entries, working with staff on corrections and data accuracy, and completing R10 and State reports, which includes submitting them to the supervisor for review, within the mandated timeframes for each quarter.
• Completes Satisfaction and Accessibility survey collection. Responsible for entry into survey application and notifying supervisor when complete. Assists with report prep.
• Assists with Quality Improvement projects and reports both for the Region and internally by the deadlines set forth.
• Coordinates, participates, and assists staff with integrated care calls with PIHP and Health Plans.
• Follows up with CIO and supervisor on any outliers that require corrective action plans/plans of corrections/root cause analysis. 
• Review and gather input on quality data at advisory committee meetings.
• Follows up with Admin Supervisor Quality on any outliers that require corrective action plans/plans of correction/root cause analysis. 
• Pulls data and prepares reports for agency programs as requested by supervisor. 
• Assists with the completion of weekly, monthly, quarterly, bi-annual, and annual reports for the Region and State. (Delegation report, mortality report, accuracy and completeness report, annual submission, etc.)
• Responsible to assist with gathering and monitoring data for accreditation reviews.
• Back up for OASIS issues and staff training in EMR.
• Attends and participates in committees as assigned.
• Perform other duties as assigned

SPECIAL KNOWLEDGE AND SKILLS:

• Has the ability to coordinate CSM schedules, staff meetings, and training material for efficient, effective face-to-face trainings to meet audit/POC requirements. 
• Relates effectively with supervisors, professional staff, and peers as well as other organizations
• Has working knowledge of computer software such as Microsoft 365, Excel, pivot tables, Word and EMRs.
• Has demonstrated experience and competency in maintaining and organizing large amounts of data and evidence.
• Has demonstrated experience and competency in organizing, monitoring, and completing multiple projects with multiple due dates and meeting each deadline.
• Has the ability to accurately and efficiently enter data into appropriate computer systems from forms, minutes or other written material.

COMPETENCIES FOR ADMINISTRATIVE STAFF:

Sanilac CMH staff are dedicated to providing services to the community to improve lives. When they see a task that needs to be completed, they step in to assist or are first in line to help the Agency in promoting recovery, discovery, and independence. Each staff member works within their strengths and collaborates with their coworkers so that collectively we are a stronger whole. Staff provide positive feedback and suggestions to improve the quality of care in the Agency. They hold their coworkers, the individuals they serve and the community in high esteem.

To perform the job successfully, an individual should demonstrate the following competencies:

Initiative/Organization/Reasoning:

• Takes initiative and steps in to take on difficult challenges.
• Willing to identify problems and work to resolve them in the early stages.
• Plans and organizes work activities and uses time efficiently.
• Properly organizes and carries out job tasks in a timely manner. 
• Is a self-starter in attaining job objectives. 
• Know and understands job expectations and is willing to expand job knowledge and skills to be more effective to the Agency and the individuals served. 
• Is enthusiastic about the Agency’s Mission and is a positive influence for co-workers and individuals served.
• Demonstrates an understanding of and adherence to Agency policies and procedures and is willing to provide suggestions to make policies and procedures more efficient. 
• Is willing to think outside of the box while able to make sound decisions and taking actions based on sound reasoning and weighing possible outcomes. 

Ethics/Teamwork:

• Consistently treats all people with dignity and respect.
• Demonstrates expected ethics and principals.
• Accepts responsibility for actions and follows through on commitments. 
• Demonstrates ability and willingness to work cooperatively and effectively as part of a team.
• Willingly acknowledges team members and co-workers’ value to your work. 

Emotional Intelligence: 

• Verbal and written communication is constructive, effective, respectful, and clear.
• Demonstrates the ability to adapt to changes in work situations.
• Willing to take the time to learn about co-workers’ personality so that working together is more effective.
• Willingness to ask questions, listen to others’ ideas, and understand how the impact of your work, impacts your co-workers/team. 
• Establishes and maintains effective relationships. 
• Willing/Ability to be cost conscious. 
• Staff are expected to learn and understand job functions and carryout tasks in a proficient manner. 

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's degree in a related field from four-year College or University preferred. Four or more years of experience in a combination of Quality, Data Management, Training, and Audits and Plans of Corrections preferred. Two or more years working in an EMR system preferred. *Critical thinking, Excel and Pivot Table testing will be conducted.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions one on one, from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Has the ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver’s License. 

COMPUTER SKILLS:

To perform this job successfully, an individual should have a working knowledge of Excel, pivot tables,

and EMRs. Typing speed of 45 wpm preferred. 

OTHER SKILLS AND ABILITIES:

To perform this job successfully, the person must be comfortable with public speaking, cooperate with others and maintain quality relationships, be a self-starter on projects but work with direction from various staff and have the ability to represent the Agency professionally at community events.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate.

Sanilac County Community Mental Health (Sanilac CMH) is the county level public mental health agency for Sanilac County residents. Sanilac CMH serves as the mental health 'safety net' for residents affected by serious forms of mental illness and developmental/intellectual disabilities who are covered by Medicaid, Healthy Michigan Plan and the Autism Benefit, as well as individuals who are uninsured. Sanilac CMH provides public services to individuals recovering from or living with: Serious mental illnesses Serious emotional disturbances (children) Developmental disabilities This includes individuals who may also be diagnosed with co-occurring substance or dependence disorder

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