Job Description

Title: People & Culture Coordinator 

Level: Entry

Department: Admin 

Reports to: Director of People & Culture

Salary Range: $50K-$55K 

Location: Fairfax, VA 

FLSA Status: Full-Time, Exempt 

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.) 

About the Role: 

The People & Culture Coordinator is a key member of the People & Culture team and will provide tactical support for the department and the organization. Perform HR-related duties on a professional level and work closely with the other members of the People & Culture Department. This position will be key with assisting the Director of People & Culture to develop and streamline internal processes to help support the organization as it continues to grow. This role will be an important part of the day-to-day responsibilities of the department including but not limited to benefits administration, employee changes, training, recruiting, onboarding, policy implementation, and employment law compliance. 

How You Will Contribute: 

• Establish and maintain professional relationships with staff at all levels of the organization 

• Create and maintain personnel files according to federal regulations and Shelter House procedures.

• Assist with processing and tracking internal employee changes (Personnel Action Forms).

• Maintain HR records in HRIS 

• Partner with the People and Culture Partner regarding benefits administration. Including but not limited to employee questions, open enrollment, invoice reconciliations and auditing enrollments. 

• Process and submit check requests for the People & Culture Department 

• Assist with offboarding employees to ensure all documentation is provided, exit meetings are scheduled, and ensure deactivation of all the appropriate accounts. 

• Assist People & Culture Partner with recruiting support, to include reviewing resumes, conducting phone screens, and scheduling interviews.

• Support the People & Culture Partner in gathering documentation to address payroll discrepancies 

• Assist with facilitating virtual and in-person orientations and trainings. 

• Responsible for onboarding new employees into all levels of the organization, including initiating background screenings, sending offer letters, and processing I9 documentation. 

• Monitor the People & Culture email inbox, respond to general inquiries, and route messages to the appropriate team member 

• Answer and manage incoming HR-related phone calls, take messages, and ensure timely follow-up 

• Process HR mail and follow up on action items

• Other duties as assigned. 

Requirements

About You: 

Required: 

• 1-2 years of Human Resources experience

• Proficient with Microsoft 365 

• Ability to work both independently and collaboratively to foster a team environment 

• Ability to communicate in a professional manner with all levels of the organization 

• Ability to maintain confidentiality and exercise extreme discretion

• Strong communication skills, you can explain anything to anyone. You can roll with the punches, you are okay with everyday looking different. 

• Ability to handle and prioritize multiple tasks and meet deadlines

• Have knowledge of employment law, both state and federal 

Physical Requirements: 

• Annual TB Test is required 

• Ability to sit or stand for long periods 

• Ability to lift items weighing 10-20 pounds 

Benefits

Benefits

• Medical, Dental & Vision Insurance
• 401K contributions with a 4% employer match
• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
• Two Semi-Annual Team Building Events

Equal Employment Opportunity: 

Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. 

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace. 

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