Job Description

ABOUT US

We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage. We own and operate over 115 properties across 29 states. We are seeking innovative, passionate, and motivated individuals looking for an opportunity to join a fast-growing organization with tremendous professional growth opportunities. Our achievements hinge on our capacity to implement our guiding principles, fostering a distinctive organizational culture that sets us apart from others. Only by doing so can we cultivate an atmosphere where meaningful relationships and productive work converge, paving the way for continuous improvement and innovation. Our team is made up of uniquely qualified, professional individuals who understand the complexities and challenges of acquiring and managing our key assets. We are known for providing a space where your contributions are valued, your ideas are heard, and the value you provide is recognized through career advancement and financial opportunities.

POSITION PURPOSE

As the Self Storage Manager, you will be responsible for the day to day operation of the self-storage facility including excellent customer service, keeping the property clean, performing light landscaping/maintenance, providing tours of the property, and by meeting revenue goals by renting units, selling tenant insurance and other retail supplies. The Self Storage Manager will manage all account receivables by taking full ownership of all collections of delinquent units. The Self Storage Manager must be able to offer exceptional customer service both in person and on the phone. The ideal candidate for this position will have an entrepreneurial spirit, strong sales skills and a drive to help the facility succeed! This position also includes property maintenance and landscaping as needed.

SELF STORAGE MANAGER BENEFITS:

• Competitive Starting pay of $18-$20 per hour
• Part-Time, flexible schedule
• 401k
• Monthly Bonus Opportunities
• Company Perks Program
• Opportunities for career advancement

SELF STORAGE MANAGER RESPONSIBILITIES:

• Renting storage spaces based on customers' needs using strong sales strategies
• Providing exceptional service and building excellent rapport with new and existing customers
• Accepting payments and completing daily bank deposits
• Preparing auction units according to procedure and lien laws as needed.
• Handle customer inquiries or problems in a courteous, professional, and timely manner.
• Meet sales goals for insurance, merchandise, and unit rentals.
• Perform company policies in opening/closing the office each day.
• Respond to customer inquiries and resolve customer complaints.
• Keeping the property and office clean and tidy, walking around the property performing lock checks and showing the units to customers
• General maintenance, including plumbing: repairing leaks, unclogging drains, installing fixtures. Electrical: troubleshooting and repairing wiring issues, replacing outlets, and installing light fixtures. Carpentry: fixing doors, windows, and other structural components. HVAC: basic knowledge of heating, ventilation, and air conditioning systems.
• Groundskeeping including landscaping: Mowing lawns, trimming trees and bushes, planting flowers. Snow Removal: clearing pathways and driveways during winter.
• Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50 lbs.)
• Other general office and maintenance duties as required

SELF STORAGE MANAGER QUALIFICATIONS:

• Willingness to work respectfully with people of diverse backgrounds
• 2-3 years of managerial/maintenance experience
• Basic computer skills and proficiency in Microsoft Word & Excel
• Strong written and verbal communication
• Professional presentation
• Must have a flexible schedule with weekend availability
• Ability to solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc.
• Willing to learn and a drive to improve facility
• Maintenance skills required; landscaping, general plumbing, electrical, carpentry & HVAC knowledge
• Knowledge of safety protocols and regulations to ensure a safe working environment
• Proper use of tools and equipment
• Ability to lift to 50 pounds is required
• Valid driver's license and clean background required in order to complete daily bank deposits

Disclosures:

• We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected status.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities during our application and hiring processes. If you need assistance or accommodation, please contact us at recruiting@osprey-management.com
• We participate in the federal E-Verify program to confirm the employment authorization of all newly hired employees. For more information, please review the Right to Work and E-Verify notices available here:
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PI1897bc8a6a28-30492-37568825

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